Terms and Conditions and Privacy Policy

Term and Conditions

The content provided on the www.tenminutetutor.com website (hereon known as the “TTMT Website”) including the written, the audio and the video content is copyright protected and is the property of Dunoon Enterprises Pty LTD As Trustee For Transformation Trust (hereon known as Transformation Trust). This content cannot be reproduced or copied in any way. This content cannot be downloaded to any device unless it is within the terms of use of this product. This content cannot be uploaded to any website or storage device or anywhere else without the written consent from the Transformation Trust. The content can only be used within our terms of use statement.

Terms Of Use Statement

For the home licence, the content on this website can only be used by the subscribed member or their children (more than one child from the same family is able to use this program at the same time, as long as they reside at the same address) of the subscribed member of the website, who resides at the one residential address with the one IP address (an IP address is the internet connection to your residence). For a school licence, only the students of that school can use the program from the schools one IP address. People who are not subscribed to the TTMT website are not allowed to view the video content in the members area of the website. The paying member or child (or student for school licences) of a paying member is allowed to video stream the content of the website to their computer. They are not allowed to duplicate, copy or provide this content to other people. They are not allowed to upload the content to other websites, or to download the content for any other purpose than for their own personal use and not for the use of others.

PRIVACY STATEMENT

Site Owners ‘Transformation Trust’, values the privacy and security of the information that you share with us through www.thetenminutetutor.com. It is important that you understand how we collect, use, and maintain your information. This Privacy Statement explains our online information practices, the choices you may make about how we collect and use your information at this TTMT Website, and the ways you may contact us.

We may change this Privacy Statement from time to time. Changes to this Privacy Statement are effective upon posting. Please check back periodically for updates. If at any point we decide to use Personal Information in a manner that is materially different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this new manner. The amount, type and use of information we collect depends on how you use this TTMT Website. This Privacy Statement applies only to the practices of the TTMT Website and its employees. The TTMT Website will not apply the provisions of this Privacy Statement to Business Contact Information or Aggregated Information.

Definitions

“Personal Information” includes, your name, address information, personal e-mail address and URL, telephone number, account username and password, credit/debit card numbers and associated billing addresses and expiration dates, bank account numbers, as well as other similar information.

“Prospect Information” includes the same information as Personal Information except that Prospect Information is information that is submitted by an individual who is not the subject of the data submitted.

“Non-Identifying Personal Information” includes information about you, including, without limitation, your Internet service provider, browser type, domain name, the Web Site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.

“Business Contact Information” includes the name, title, business address, or telephone number of an employee in an organization. It also includes departmental e-mail addresses that contain no individually identifiable information. Business Contact Information is not Personal Information.

“Aggregated Information” is any information about more than one individual where the individual identities are unknown and cannot be inferred from the information. Aggregated Information is not Personal Information.

Collection of Personal Information or Prospect Information

The TTMT Website may collect Personal Information from you, but only if you provide it to us voluntarily. We also collect Personal Information that you provide to our suppliers, which they pass on to us so that we can fulfill your order. You must provide Personal Information in the form of a unique identifier (username, password) to enter certain parts of our web site. In addition, in certain situations, such as when a purchaser buys a product as a gift and supplies the recipients’ name and address, we collect Prospect Information.

Collection and Use of Non-Identifying Personal Information

During your use of our TTMT Website, we will collect certain Non-Identifying Personal Information to enhance the functionality of the TTMT Website and to make your access more convenient and efficient. We retain Non-Identifying Personal Information and use it to establish Web Site activity trends, monitor TTMT Website performance, improve TTMT Website design and functionality, fulfill orders, inform current and potential customers and suppliers about our services, and for other business purposes. Our collection of Non-Identifying Personal Information may involve the use of cookies. Among other uses, cookies allow us to deliver content specific to your interests, to save you from re-entering your registration data at each connection, and to provide features such as online customer payment and shopping carts. The Help portion of the toolbar on most browsers will tell you how to configure your web browser to accept cookies, to prevent your browser from accepting new cookies, to have the browser notify you when you receive a new cookie, or to disable cookies altogether. No personal or unencrypted information will be encoded in cookies that are stored on your computer.

Children

The TTMT Website does not sell directly to children. The TTMT Website does sell to a child’s parent or carer and as such does not  knowingly collect, maintain, or use Personal Information or Prospect Information from children under age 13. If you are under the age 13 and would like to provide your personal information to The TTMT website for the purposes of purchasing our program then you need to contact Liz Dunoon directly from our contact us page and please do not enter your personal information elsewhere on this website.

Use of Personal Information

eway.com.au or Paypal may use and disclose Personal Information or Prospect Information as described in this document. In addition to the uses described in this document, we may use Personal Information or Prospect Information for purposes that include maintaining the TTMT Website, order fulfillment and administration, and product surveys, administrative and analytical purposes like accounting, billing and audits, and information system management, and other similar uses. We may also use Personal Information or Prospect Information to provide current and potential customers and suppliers with information about our services.

We only collect, use, and disclose Personal Information or Prospect Information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect Personal Information or Prospect Information.

We reserve the right to use or disclose Aggregated Information and Business Contact Information in ways that we think are appropriate.

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only the TTMT Website (or agents working on behalf of the TTMT Website and under confidentiality agreements) will send you these direct mailings. If you do not want receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of the TTMT Website marketing list or update your information by notifying us at info@thetenminutetutor.com.

Agents

We disclose Personal Information or Prospect Information to other companies and individuals to perform functions for us under confidentiality agreements. These types of agents include mailing and delivery companies, marketing service providers, database managers, customer service representatives, and other agents who perform functions for or on our behalf. These agents may perform functions such as analyzing data, supplying marketing assistance, providing search results and links (including paid listings and links), fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, processing credit card payments, and providing customer service. Where we disclose Personal Information or Prospect Information to organizations that perform services on our behalf, we will require those organizations to use such information solely for the purposes of providing services to us and to protect the Personal Information or Prospect Information with appropriate safeguards.

Suppliers

We make goods and services from suppliers available to customers for purchase by credit or debit card. We have confidentiality agreements with these suppliers. We share Personal Information or Prospect Information with suppliers to complete transactions, resolve customer comments or complaints, and for administrative and analytical purposes like accounting, billing and audits, and information system management, and other, similar uses.

Business Transfers

As we continue to develop our business, we might buy or sell business units. In these transactions, Personal Information or Prospect Information is often transferred, but it remains subject to the promises made in any pre-existing Privacy Statement, unless an individual consents otherwise.

Protection of TTMT Website and Others

We may use or disclose Personal Information or Prospect Information without your consent in certain circumstances:

  • If we are required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules concerning the production of records;
  • If we have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;
  • If we have reasonable grounds to believe that the information relates to breach of an agreement or violation of the law that has been, is being, or is about to be committed;
  • If it is necessary for fraud protection, risk reduction, or the establishment or collection of funds owed to us;
  • If it is necessary to enforce or apply our Terms of Use and other agreements, to pursue remedies, or to limit damages to The Ten Minute Tutor or the Transformation Trust;
  • If the information is public;

For other reasons allowed or required by law.

When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose.

Consent

We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Statement. If you do not consent to our collection, use, or disclosure of your Personal Information as described in this Privacy Statement, then do not share Personal Information with us. However, we are unable to offer some services, like processing purchases, without Personal Information.

You may withdraw your consent at any time, subject to reasonable notice and legal or contractual obligations. To withdraw your consent, simply tell us of the Personal Information that you no longer wish us to collect, use, or disclose through the Contact Information listed below. However, we are unable to offer some services, like processing purchases, without Personal Information.

There are limited situations in which applicable laws require or allow us to collect, use, or disclose Personal Information without your consent or after you withdraw your consent. We describe these situations under “TTMT Website and Others” in the section on Use of Personal Information or Prospect Information in this Privacy Statement.

Retention and Access

We will take reasonable steps to keep Personal Information or Prospect Information accurate, complete, current, and relevant to its intended use. We keep Personal Information or Prospect Information only as long as we need it for the reasons it was collected. When Personal Information or Prospect Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it or to convert it to an anonymous form.

Any information that TTMT Website collects from visitors to this Web Site will be used, stored, or processed, in whole or in part, in Australia. The principal place in which we hold Personal Information or Prospect Information is Brisbane, Qld, Australia. All purchases from this Web Site are made in Australia.

At your request, we will provide you with reasonable access to your Personal Information, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the address listed in the Contact Information below. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your Personal Information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure.

Security Policy – Dunoon Enterprises Pty Ltd As Trustee For Transformation Trust

Transformation Trust uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Transformation Trust or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Transformation Trust.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Links to Other Web Sites

When you click on a link on the TTMT Website that takes you to a website operated by another company, you will be subject to that company’s web site privacy policies.

Contact Information

In the event of questions about access to your Personal Information or Prospect Information; our collection, use, management, or disclosure of Personal Information or Prospect Information; or this Privacy Statement, contact us at: info@thetenminutetutor.com. The physical address where you are able to contact staff of the Transformation Trust is 309 king street, Melbourne, Vitoria 3000 Australia.

RETURN & REFUND

The Ten Minute Tutor provides a 30 day money back guarantee. All you need to do is to let us know that you would like a refund, via the contact us page and we will issue a refund and cancel all future payments.

Site Owners of www.thetenminutetutor.com (Transformation Trust) hold and notify all customers that they shall hold Paypal free and clear of any implied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, and the warranty of non-infringement.